Privacy policy

Privacy Policy

Effective Date: January 1, 2026

Welcome to Fortune Nest Capital ("Fortune Nest Capital," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access our website, mobile application, or any related services (collectively, the "Platform").

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To provide our services, we may collect the following information:

Personal Information
  • Full name

  • Email address

  • Phone number

  • Residential address

  • Date of birth

  • Nationality

  • Government-issued identification documents

  • Selfie or biometric verification where legally required

  • Bank account information

  • Payment information

Account Information
  • Username

  • Password (encrypted)

  • Account preferences

  • Security settings

Financial Information
  • Deposit history

  • Withdrawal history

  • Investment history

  • Wallet balances

  • Referral earnings

  • Transaction records

Technical Information
  • IP address

  • Browser type

  • Device information

  • Operating system

  • Cookies

  • Device identifiers

  • Login history

  • Usage analytics

2. Know Your Customer (KYC)

To comply with applicable laws and combat fraud, money laundering, terrorist financing, and other financial crimes, we may request identity verification documents before granting access to certain services.

Failure to complete verification may limit or suspend access to certain Platform features.

3. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Verify your identity

  • Process deposits and withdrawals

  • Manage investment plans

  • Process referral rewards

  • Prevent fraud and unauthorized activities

  • Improve our services

  • Respond to customer support requests

  • Send service notifications

  • Send newsletters and marketing communications (where permitted)

  • Comply with legal and regulatory obligations

  • Monitor platform performance and security

4. Cookies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Improve website functionality

  • Measure website traffic

  • Analyze user behavior

  • Enhance security

You may disable cookies through your browser settings, although doing so may affect certain features.

5. How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards to protect your information, including:

  • SSL encryption

  • Secure servers

  • Encrypted passwords

  • Multi-factor authentication where available

  • Firewalls

  • Continuous security monitoring

  • Restricted employee access based on business need

While we strive to protect your information, no system can guarantee absolute security.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Identity verification providers

  • Payment processors

  • Banking partners

  • Cloud hosting providers

  • Analytics providers

  • Customer support providers

  • Professional advisers

  • Regulatory authorities

  • Law enforcement agencies when legally required

All third-party service providers are expected to handle your information securely and only for authorized purposes.

7. International Data Transfers

Because Fortune Nest Capital operates globally, your information may be processed or stored in countries other than your own. We take reasonable measures to protect personal information during international transfers in accordance with applicable laws.

8. Marketing Communications

If you subscribe to our newsletter or marketing updates, we may send investment education, platform updates, promotions, and other relevant communications.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.

9. Referral Program

If you participate in our referral program, we may collect information necessary to track referrals, calculate rewards, prevent abuse, and administer the program.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain your account

  • Resolve disputes

  • Comply with legal and regulatory obligations

  • Prevent fraud

  • Enforce our agreements

When retention is no longer required, we will securely delete or anonymize your information where appropriate.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict certain processing

  • Object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your personal data where required by law

Requests may be subject to legal, regulatory, or security requirements.

12. Children's Privacy

Our Platform is intended only for individuals who are legally permitted to invest in their jurisdiction. We do not knowingly collect personal information from children or individuals below the applicable legal age. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Services

Our Platform may contain links to third-party websites, payment providers, financial institutions, or other external services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.

14. Legal Compliance

We may disclose personal information where required to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests from government authorities

  • Enforce our Terms and Conditions

  • Detect, investigate, or prevent fraud, financial crime, or security incidents

  • Protect the rights, property, or safety of Fortune Nest Capital, our users, or others

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. The updated version will be posted on the Platform with a revised Effective Date. Continued use of the Platform after any changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us through the official contact details provided on the Fortune Nest Capital website.

Investment Disclaimer

Fortune Nest Capital provides access to investment opportunities and related educational resources. All investments involve varying degrees of risk, including the possible loss of capital. Past performance does not guarantee future results, and nothing on the Platform should be interpreted as a guarantee of profits or as personalized financial advice. Users should carefully evaluate their financial objectives and risk tolerance before making investment decisions.

Consent

By creating an account, completing identity verification, accessing, or using the Fortune Nest Capital Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.